Refund policy
At Paper Monkey, we prioritize customer satisfaction and delight where we strive to deliver high-quality products. Every package is personally packed for you and meticulously checked while doing so. To maintain transparency and set clear expectations, we have established following “No Return and Refunds Policy”:
1. Please inspect your order thoroughly upon receipt. Any concerns or issues should be reported to info@papermonkey.in with detailed information of the concern or issue.
2. In the rare event of receiving a defective or wrong product, please contact us at info@papermonkey.in along with clear photos and unboxing videos to help us resolve the issue.
3. Return and Refunds are not accepted in any cases. In the rare event as mentioned above, instructions will be stated via email or telephone.
4. We reserve the right to update or modify this “No Return and Refunds Policy” at any time. Any changes made will be effective immediately upon posting on the website.
By making a purchase from Paper Monkey, you acknowledge and agree to abide by the terms of this “No Return and Refunds Policy”.